Our top priority is the safety of our patients and our team, so you will see that we have changed the way things are done, in order to take the very best care of you.
When you arrive we will ask you to…
- Use the hand sanitiser as you enter our practice
- Let us take your temperature
We need to reduce the risk of people bringing the virus into the building so we will use a non-contact thermometer as you arrive and if your temperature is high advise you to seek medical advice and return once it is normal.
- Answer a few general health questions
To confirm you have not been in contact with anyone with symptoms.
- Come on your own where possible
We have to keep the number of people in the building to an absolute minimum.
- Come to us before you do any shopping
Lots of bags will make our work to keep the practice clean and safe a lot harder.
- Wear a mask for the duration of your visit
If you don’t have one of your own, we will be happy to provide one.
- Maintain a safe separation from everyone wherever possible
We will limit the number of people in the practice to ensure that you are never crowded. Whenever possible please remember to maintain a 1 metre plus separation from everyone as you move from one space to another.
- Pay with a card
In the Consulting Room
Please wash / sanitise your hands again on entering the consulting room.
As part of your examination we will have to be quite close for short periods of time, and we will minimise the risks inherent in this by keeping periods of closer contact to absolute minimum.
We will be using specialist scanning technology to examine the inside of your eyes in minute detail, so we won’t have to get as close to you as we used to.
When choosing frames
Each frame will be sanitised after it has been tried on before going back on display
Please remember to maintain a safe separation when moving within the practice.